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Return Policy

You can return items within 28 days of purchase. They need to be returned with their original packaging and proof of purchase or gift certificate and we will be happy to
Providing, the goods are returned in perfect condition. On receipt of the returned goods we will give you a refund of the amount paid for the goods. We do not refund the original delivery charge unless the goods are faulty or have been incorrectly supplied. We are unable to provide this service for products where faults have been caused by accident, neglect, misuse or normal wear and tear.
Please confirm us the return address by email

Contact email address


shop@miyabilondon.com
+44(0)20 8363 0327

When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.
A prompt refund of the price of the goods will be issued once all the information referred to above is received. The credit card used for the original purchase will be credited with the original price. If there are any problems with your refund, we will contact you.
For all returns, except where the item is faulty or dispatched in error by us, you will be required to arrange and pay for the return of the products to us.

Earrings: Please note that due to hygiene reasons, and as an explicit exception to our standard returns policy, we cannot accept returns of earrings if you change your mind after receiving them. Please contact us if you require further details.

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